So logically, it was easier to focus each video on the external audience, whilst staff viewing them would also gain an understanding of the system.
In starting to plan out the micro videos, it became abundantly clear that the videos focussed on the functionality that farmers could use (as there is little that staff can do in the first release of the system) and so we realised that we could use the micro videos not only for training of staff, but also making them publicly accessible to support farmers. Now you might look at that and immediately think "That seems more from the point of view of the farmer than the staff member" and you'd be right. Here's an example of one of them that focusses on creating a farm-to-farm ASD. These micro videos (as Camtasia describes them effectively) were intended to be brief overviews of certain aspects of the functionality of the MyOSPRI system.
Camtasia for mac review series#
To support staff, two fact sheets were created by me, which linked to a series of these micro videos. The intention was to keep the face-to-face training brief (approximately 45 minutes) followed by 15-30 minutes of self-paced learning in a training environment. The benefit of electronic ASDs is that the farmer can retain a copy, whilst simultaneously providing a copy to the receiving farmer and the transporter of the livestock. The system itself allows farmers to create electronic versions of something called an Animal Status Declaration (ASD) form, which you can read about here and can also be filled out by farmers using printed ASD forms that OSPRI provide to farmers. The system itself isn't overly complex to use, but staff within the Contact Centre (in particular) needed to become familiar with it to support farmers making use of the system. The system that OSPRI was launching 4 months after I arrived was a new system that will have functionality added to it over a series of minor (point) and major releases.
Camtasia for mac review software#
And because my belief is that it's important to call out software for how it could be improved, you'll find that a lot of the article is about things that I found frustrating with Camtasia.so I decided to describe the article as a critique.īut let's first look at why Camtasia was selected for use at OSPRI. The reason being is that I'm not intending to go into the detail of what Camtasia can do (that's demonstrated much more effectively in this superb video tutorial) but instead focus on how I use the software and some of the things I like or don't like about it. I have to start by saying that I decided early on not to describe this article as a review. The following is a discussion about my experience with Camtasia for the first time over the past few months. Never having used Camtasia before, I investigated, agreed and then set about producing the micro videos. The selection of software to use was ultimately my decision, but it was suggested that Camtasia would be the most effective tool.
In April of this year I began a contract with OSPRI as a Learning Designer, with a lot of the work focused on the development of micro videos for staff training.
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